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Sticky H6

Posted: Sat Apr 22, 2017 5:41 pm
by Fran Guidry
I travel to Hawai`i with my H6 each year. A couple of years ago my XY mic module went sour and had to be replaced. This year my case has gotten quite sticky. It doesn't interfere with function but it's darned unpleasant. I tried isopropyl alcohol, 75%, and it just made things worse.

Any ideas for a cleaning technique?

Fran

Re: Sticky H6

Posted: Mon Jan 28, 2019 1:45 am
by Fran Guidry
In case anyone else runs into this issue, I contacted Zoom North America, told them the problem, confirmed that it was purchased in the US. They set me up with a Return Authorization, I mailed in my recorder and they sent me a new one. Even though my unit was well out of warranty, purchased in 2013.

Needless to say, I'm pleased and also impressed with this service.

Fran

Re: Sticky H6

Posted: Mon Jan 28, 2019 7:04 pm
by Jim_Fogle
Somebody went way above and beyond their job description with that one. Maybe they contacted Zoom - Japan about the issue and the engineers said they wanted to look at it. Marketing and Sales likes to keep Engineers happy.

Re: Sticky H6

Posted: Tue Jan 29, 2019 12:06 pm
by Wulfraed
Pity they didn't have a simple home solution for it...

I've got a rather expensive semi-auto BB pistol that also had a rubberized grip, that has become nasty... And even GooGone doesn't help -- it pulls fibers from the towel(s) used to apply/remove the GooGone.

Re: Sticky H6

Posted: Thu Feb 14, 2019 4:15 pm
by fotoralf
Some plastics become gooey when the get into contact with the slightest amounts of insect repellants. It's a known problem with photographers taking their gear into tropical climates.

Ralf

Re: Sticky H6

Posted: Fri Feb 15, 2019 8:04 am
by still_fiddlin
Kind of wish I'd thought about contacting Zoom about my H6. It got a little sticky and I tried the various remedies I read on the 'net. It got a little better but I figured it was short lived. I was one of the early adopters and still had the receipt but figured at its age - 6 years+ I'm sure, it wouldn't be worth the trouble... (I think Fran's first videos might have triggered the purchase.)

Anyway, the H6 is gone as I'd moved to the F8 for my field recording. Sold it to a guy who did wedding videos and he was happy because I had the XLR adapter included. Sometimes when I want to do something quick around the house I miss it, but c'est la vie.

I will be contacting Zoom if I ever have a problem with the F8(n)'s - I've heard they've made good on folks with early F8s that are a year or two out of warranty - a [very] few early models had a problem with internal cabling. F8(n) has a metal case so not too worried about sticky plastics, though I guess there's a little bit here and there that might deteriorate with age, though at this point, my own parts are going to probably fall off before the Zoom's so the least of my worries ;).