Page 1 of 1

Crackling sound in recording

Posted: Sun Jul 31, 2011 4:26 pm
by rkayd888
I have a Zoom R16 connected to a brand new Mac Mini and whenever I record using the audio interface I get a crackling sound. The sound intensifies as the noise intensifies and there is no or little crackling when there is no noise. Somebody told me it must be an interference problem - because of the varying intensities. Here is a link you can listen to to get an idea of what I mean: http://www.fbclloyd.org/sites/default/f ... ocused.mp3.

This doesn't happen when I record onto the SD card in the recorder, just when recording on the computer. I needed to test a few things to see if it was the program - mostly Cubase - or the Zoom R16. I found this happened in all recording apps so concluded it must be a recorder issue so that is why I came here. I have 8 inputs coming from another soundboard but as I said, that can't be the issue since it records fine when not recording to the computer. I have tried recording to a Windows 7 computer when I first got the recorder (probably a year or more ago) and I believe I had the same issue then. That computer kept freezing in the middle of recording so I quit the recording to computer until I got my Mac Mini. Somebody wondered if maybe the surge protector needs a filter on it so hopefully I can try that next Sunday but am scared that won't work. Does anyone know what else to try? I have also tried different USB cables.

ps. I just listened to the link I posted. It is a lower quality mp3 than the original recording but I noticed there isn't as much crackling as the original although there is some. You will need to listen for at least 15-20 seconds to get a drift of what I am talking about. The original recording is very bad for crackling.

Re: Crackling sound in recording

Posted: Mon Aug 01, 2011 12:28 am
by gtrdrt
I'm pretty sure it's not interference, a surge protector problem, or a defective R16. I listened to the audio clip, and it is a very familiar sound. I usually get it when the audio buffer size is too small. Whatever the underlying problem is that's causing it for you, I'm fairly sure there's a solution for it and that someone here will help you find it. I don't know much about Macs, so that someone isn't me. I just wanted to get to you before you smashed your R16. Don't do that. :)

Re: Crackling sound in recording

Posted: Mon Aug 01, 2011 3:58 am
by antonio.s
It's the infamous 10.6.8 bug. I have it as well, every R16/r24 + Mac user is experiencing this. We're all waiting for a driver fix or a Mac OS fix.
In the meanwhile you can only record with R16 in stand alone mode, or either switch to a different interface.
This is the reason why I registered on this forum.

https://discussions.apple.com/message/15805227#15805227

Re: Crackling sound in recording

Posted: Mon Aug 01, 2011 4:37 am
by danieladamsmith
Yeah I have this problem as well...waiting for the update...I thought it was buffer size, etc....

It sucks.

Re: Crackling sound in recording

Posted: Mon Aug 01, 2011 5:23 am
by antonio.s
danieladamsmith wrote:Yeah I have this problem as well...waiting for the update...I thought it was buffer size, etc....

It sucks.
Yeah, it sucks, but at least when you know what it is you stop wasting precious time trying to fix it yourself and assuming there's something wrong in your setup.

Re: Crackling sound in recording

Posted: Sun Aug 07, 2011 2:06 pm
by Bardkin
Just out of curiosity- I am a pc user and have had similar instances which I traced down to the usb interface. I had a usb hub that had both usb 1 AND usb 2. Soon as I changed to the on-board usb the problems went away.

Re: Crackling sound in recording

Posted: Tue Sep 06, 2011 1:22 pm
by cromulent
I have a similar problem, but it's oddly intermittent:

http://www.2090.org/zoom/bbs/viewtopic.php?f=15&t=17036

So it seems like I should NOT sent my H2 back to Zoom for repair--it's my iMac that has the problem?

Evan

Re: Crackling sound in recording

Posted: Tue Oct 04, 2011 2:07 pm
by cyrano
antonio.s wrote:It's the infamous 10.6.8 bug. I have it as well, every R16/r24 + Mac user is experiencing this.
I'm on 10.6.8 with driver 1.3.0. No problem, even with long recordings...

This doesn't mean there's no problem, of course. Just that it is not EVERY 10.6.8 user out there. Also, someone posted a link to a beta driver on this forum which seems to have solved the problem for him. An updated driver should be available 2nd half of october.

Re: Crackling sound in recording

Posted: Mon Dec 26, 2011 3:56 pm
by drmdzh
Just wanted to let you all know, I had this same problem - a lot of "crackle" using the R16 as an interface. AS I had bought this specifically to use as an interface (and DAW control) I was pretty miffed. However, someone posted this: https://public.me.com/lx93 in a thread about OS Lion, so I tried it (I am running 10.6.8) and it works great now... no noise!!

I never have solutions to problems in forums, always just asking for help... so glad I could throw a bone out there for once!!

Re: Crackling sound in recording

Posted: Tue Jan 10, 2017 1:07 am
by mactreouser
cyrano wrote:
Tue Oct 04, 2011 2:07 pm
antonio.s wrote:It's the infamous 10.6.8 bug. I have it as well, every R16/r24 + Mac user is experiencing this.
I'm on 10.6.8 with driver 1.3.0. No problem, even with long recordings...

This doesn't mean there's no problem, of course. Just that it is not EVERY 10.6.8 user out there. Also, someone posted a link to a beta driver on this forum which seems to have solved the problem for him. An updated driver should be available 2nd half of october.
I was/am facing this issue too. In fact, as you can understand from the official website: https://www.zoom-na.com/products/produc ... #downloads There is only 1.12 version of Driver provided?! Where did you grab the 1.3.0? I would like to give it a shot! Appreciate!

Btw, I'm still with Mac OS 10.6.8

Re: Crackling sound in recording

Posted: Tue Jan 10, 2017 7:44 am
by Wulfraed
FYI: the only thing with a version 1.12 is the device firmware. The Mac driver on the site is version 1.5.0.

Re: Crackling sound in recording

Posted: Tue Jan 10, 2017 8:06 am
by mactreouser
Wulfraed wrote:
Tue Jan 10, 2017 7:44 am
FYI: the only thing with a version 1.12 is the device firmware. The Mac driver on the site is version 1.5.0.
Thanks man!
Now I realized that I missed something! Btw, however, what I can found from the site was only 1.12 Firmware Update Download File...
Where should I get the Mac Driver 1.5.0 version? I only googled this: http://drivers.softpedia.com/get/audio- ... c-OS.shtml , should I proceeding? It wasn't from Zoom Official Site!

Still, I'm still with Mac OS 10.6.8, does 1.5.0 supports?

Re: Crackling sound in recording

Posted: Tue Jan 10, 2017 7:05 pm
by Wulfraed
mactreouser wrote:
Tue Jan 10, 2017 8:06 am

Where should I get the Mac Driver 1.5.0 version? I only googled this: http://drivers.softpedia.com/get/audio- ... c-OS.shtml , should I proceeding? It wasn't from Zoom Official Site!

Still, I'm still with Mac OS 10.6.8, does 1.5.0 supports?
It was the last entry under drivers -- but... It is not rated for your older OS...

https://www.zoom-na.com/sites/default/f ... .5.0_0.zip

Re: Crackling sound in recording

Posted: Tue Jan 10, 2017 9:00 pm
by mactreouser
Wulfraed wrote:
Tue Jan 10, 2017 7:05 pm
mactreouser wrote:
Tue Jan 10, 2017 8:06 am

Where should I get the Mac Driver 1.5.0 version? I only googled this: http://drivers.softpedia.com/get/audio- ... c-OS.shtml , should I proceeding? It wasn't from Zoom Official Site!

Still, I'm still with Mac OS 10.6.8, does 1.5.0 supports?
It was the last entry under drivers -- but... It is not rated for your older OS...

https://www.zoom-na.com/sites/default/f ... .5.0_0.zip
Thanks for your prompted reply!
As your suggestion/advices, should I just give it a try?

Re: Crackling sound in recording

Posted: Wed Jan 11, 2017 7:48 am
by Wulfraed
At this stage I have no experience -- how difficult would it be to reverse the installation? Possibly it won't even start to install if it checks the OS version first.

Re: Crackling sound in recording

Posted: Wed Jan 11, 2017 9:48 am
by mactreouser
Wulfraed wrote:
Wed Jan 11, 2017 7:48 am
At this stage I have no experience -- how difficult would it be to reverse the installation? Possibly it won't even start to install if it checks the OS version first.
:? :cry:

So, your R16 doesn't have that issue?

Re: Crackling sound in recording

Posted: Wed Jan 11, 2017 7:10 pm
by Wulfraed
I don't have a Mac -- so totally different drivers (which I need to install -- had a hard-drive failure in December with the result that I had to go to a clean Win10Pro install as there was no Win7 reinstall media with the computer)