Page 1 of 1

Zoom Q4 invalid data when transferring

Posted: Mon Mar 27, 2017 7:57 am
by Walts
Hi,
I have recently had a problem where every thing I record on my Q4 will play perfectly and full length, which can be over an hour on the camera itself, but as soon as I transfer the files to handyshare they become invalid data files and wont play at all! I'm desperate to save these videos that do play perfectly on the camera itself. Can anyone help with how to go about this.

Thanks,
Ian.

Re: Zoom Q4 invalid data when transferring

Posted: Wed Apr 19, 2017 7:26 am
by Walts
Ha! I just came on here to post this very question,...Then realised I already had! Any help please as this is driving me insane not being able to use the Handy share mastering tools to polish out the audio!

Re: Zoom Q4 invalid data when transferring

Posted: Sun Apr 23, 2017 2:08 pm
by Fran Guidry
Are you using Handyshare to manage the transfer or copying the files using Windows? Can you try any other tools to play the files after transfer? And what audio mastering tools are you hoping to use in Handyshare?

** Edit ** Oops, I didn't realize there was a Handyshare for Mac. So if you're not on Windows forgive me.

Fran